Free delivery from 100€ in Europe
SHIPPING
From 100€ of purchase, delivery is free!
Offer valid for deliveries in mainland France only. Not applicable to Ecopacks. From 100€ purchase excluding discounts.
Welcome Offer
WELCOME OFFER
Are you a new customer ? Benefit from 20% off your first order, by applying the code below to your basket: PREMCOM
Valid once – with no minimum purchase amount – Only for new customers – cannot be combined with other promotional offers, or Ecopacks.
-20% offered on your next order with your before/after photos
Are you starting treatment with one of our treatments? Send your “Before-After” photos toconseils@lm-natura.com, and we will send you a 20% discount voucher valid on your next order!
Here is a quick guide to help you take photos:
- Take a picture areas of your skin that you intend to treat with our treatments, BEFORE starting treatment.
- You will take a photo after the end of treatment
- Send everything to us by email toconseils@lm-natura or via the form
- We'll send you your Promotion code! 🎁
For the credibility of your photos,
. take them in the same place, with the same lighting
. take them in the same position
. Your photos will remain anonymous, avoid taking your face; but otherwise, we will blur it, to respect your privacy.
Why are your photos important?
On the one hand, because a photo is sometimes better than a long speech.
Your photos will encourage customers by giving them a better idea of the effectiveness of our products.
On the other hand, it will be, for you, an additional motivation to complete the treatment (see the recommended treatment times for each product), daily. Our treatments give real results, provided you follow our recommendations consistently.
As part of this "partnership", know that our expert advisors are there to help you, and answer your questions, by email or by telephone on 02 57 64 07 59 (Mon-Fri from 8 a.m. to 14 p.m.).
Your other benefits
We know the effectiveness of our treatments, we do not hesitate to offer you the Satisfied or Refunded guarantee.
You have 14 days to test our treatments* and, if, at the end of this period you have not noticed any improvement, we undertake to refund your purchase. You will then need to contact us: by telephone on 02 57 64 07 59, or by email:conseils@Lm-natura.com
Return the treatment to us in its original packaging to:
Labomasca Europe
EG-Services
Rue du Petit Montmarin
70000 Vesoul
France
Reimbursement of your purchase (excluding shipping costs) will be made upon receipt of the package by our services.
*The guarantee is not valid on capsules.
For any order placed before 12 p.m., your package will leave the same day.
It will be delivered by Colissimo within 48 hours.
By entrusting your parcel to the Colissimo services of La Poste, it is impossible for us to transmit any particular message such as “If you are absent, drop off at Mrs.…, the neighbor's” or “Ring the gate for a long time”.
In case of absence or non-response, your postman should leave you a calling card. This notice will direct you to pick up your package at your post office.
In your customer area, the Colissimo tracking number will appear as soon as it is sent so that you can be informed.
In the event of non-receipt, do not hesitate to contact us by email or telephone:conseils@labosmascareignes.com or 02 57 64 07 59 from Monday to Friday from 8 a.m. to 14 p.m.
