The following is a list of questions that you most frequently pose. We answer them transparently, seriously and sincerely.  Please remember that the Akno Natura® skincare products are not  medicines, but natural derma-cosmetic care organic products, resulting from phyto-cosmetic research. Throughout the centuries, its effectiveness has been proven in the treatment of various skin ailments, pimples, blackheads and particular skin problems associated with acne. 

One or several types of acne?

There are various forms of acne of differing severity (from light to severe), occurring at any age (from baby to adult). We are not, therefore, all equal in the face of this disease. More or less effective and adapted treatments already exist. the Akno Natura® range is one of them and it can be used exclusively or complementarily with other treatments. It is not a medicine but derma-cosmetic treatment and does not fight the causes of acne. If your acne persists, consult your dermatologist.

Who is Akno Natura® suitable for ?

Can my 14 year old use Akno Natura® on their spots?

Yes, but since their skin is delicate, you should massage gently with the loofah and avoid irritating it by using light, surface exfoliating movements.  

My bad skin and acne have been around for over 20 years, can I use Akno Natura®?

Yes, whatever your age and the number of years you have been affected by acne, the Akno Natura® range is suitable. It has undergone clinical testing and ensures real and visible results against the majority of skin imperfections resulting from acne. Its components help, amongst other things, to reduce and regulate sebum, accelerate the cure process and smooth the skin to facilitate its regeneration. First results are visible within a few days. It will take between 10 days to 10 weeks, depending on the severity of the lesions, to restore skin balance.

Baby has acne, what should I do?

Acne can be seen on babies aged just a few weeks, possibly caused by the transfer of the mother's hormones, through the placenta. It should disappear spontaneously and naturally. 

I am currently undergoing a medicinal treatment for my acne, should I stop?

No!  The Akno Natura® range is a derma-cosmetic treatment, not a medicine. Being a 100% natural, surface treatment, it is compatible with other treatments. A sudden interruption of your medical treatment would put you at risk of a big reappearance of your cutaneous lesions. You should continue your medical treatment WITH the addition of Akno Natura® and consult your dermatologist.

I have acne scars, will Akno Natura® Complex help me?

Yes. Akno Natura® Complex possesses, amongst other things, scar removing properties.  Used in combination with the surface exfoliation action of the loofah provided, it facilitates the recovery of spot-free, smoother, finer skin.

Will Akno Natura® Complex cure my acne?

No. None of the current treatments or remedies can cure acne. However, Akno Natura® Complex and its ancillary products will enable an effective regeneration of your skin and the disappearance of your surface skin lesions. Most of the time, “teenage” acne, related to hormonal cycles, will disappear spontaneously. On the other hand, it is worth noting that acne affects more and more people nowadays, long after the adolescent period. 

I suffer from moderate to severe acne, and am receiving antibiotic treatment.  Can I use Akno Natura® to accelerate the cure?

Yes, to complement your antibiotics. As Akno Natura® Complex is completely organic and applied topically (on the skin surface), the internal/external positive effects are complementary. The antibiotics will decrease the inflammation and destroy the micro-organisms, while Akno Natura® Complex will deal with the exfoliation and heal and reduce surface lesions.

Despite good personal hygiene (showering and washing with good quality soap twice a day), what else can I do to fight my spots?

Acne is not from poor hygiene. On the contrary, cleaning the skin too drastically can have adverse effects by accentuating sebum production and by delaying the healing process. You should not use a soap with a high fat content (e.g. Marseilles) but rather a dermatological type or Akno Natura® Serum which also serves as a specific cleansing product.

Using Akno Natura® Complex

Should I lengthen the massage for more effectiveness?

Let us first examine the question of time. Our recommendation is as follows: when you have applied Akno Natura® to the loofah and the product starts to foam, massage for approximately 30 seconds so that foam turns into a lather and releases the maximum active ingredients. If you massage longer, you risk irritating your skin and spots with the loofah.
If you wish, you can leave the foam to act for one minute after the massage, before rinsing. It can only be beneficial to your skin.

After one week of use, I have not noticed any real improvements with my spots

Don’t panic!
Many people see changes after 3 days, the skin has become smoother, but beware:
1. It does not mean it is all gone, far from it.
2. We have to establish averages, but having said that, the reaction time can sometimes be a little longer. This will vary from case to case.
If you notice a small change, it is already a good sign, even if this change is not as great as you would have hoped for. Do not become over-anxious. Give yourself a little time, stay Zen… and do not give way to stress. It will only make your acne worse.
As you know, stress is a powerful contributor to spots and acne. Try to be as relaxed as possible.
The ingredients of Akno Natura® Complex and cream are particularly active as the exposure to the skin is only a few minutes per day. Have confidence and patience!

What can I do to prevent the spots from returning?

After the spots and blackheads disappear, continue using Akno Natura® every night for 2 weeks, for an in-depth treatment, then maintain the treatment, applying the product 2-3 times per week, as necessary. Each case being different, it is up to each person to evaluate his/her needs regarding maintenance. You need no longer be afraid of the spots: if an attack occurs, Akno Natura® will respond within a few days.

My skin looks pink, what should I do?

The massage and patting have activated the blood circulation in the surface micro blood vessels, which can explain the pinkness. This condition is a temporary phase in the regeneration process. If, however, you feel that this pink colour is a warning of imminent irritation, it is advisable to re-evaluate your massaging and patting technique with the loofah. It may be too firm.

Do loofahs wear out?
Yes, it is advisable to replace it when you feel that it is no longer performing its exfoliating function correctly. With daily use, you should change your loofah after approximately 8 weeks, sometimes sooner if you use it more often. Loofahs are available on our website: and are 100% biodegradable. 

Acne or spots on sensitive areas

It's safe to use Akno Natura®  on genitalia (M or F)?

No. To be really effective, Akno Natura® must be applied with a loofah. With spots on the pubis, there is not a problem. On sensitive areas such as the labia or penis, exfoliation with the loofah is, of course, out of the question.

Akno Natura® Complex can be used on my face?

The composition of the loofah is specially designed for the face (round shaped with soft, tender fibres) However, the loofah should be used carefully  Use tapping motions, massage lightly the maximum you can depending on your skin. We recommend that you always use a moisturising cream on the treated parts of the face. It will alleviate the after-effects of exfoliation and hydrate the skin, which is always recommended for acne in any case.
You may sometimes notice some small red patches, which disappear quickly but could be a sign that you need to massage more gently. Avoid any contact with the eyes. There is no great risk, but the stinging would be very unpleasant. In the event, rinse with water.

Can I use Akno Natura® Complex on the eyelids?

Unfortunately not. Akno Natura®  Complex produces white foam which stings the eyes. Moreover, it is necessary to use a loofah sponge (provided) to stimulate the action of Akno Natura® Complex. This is, of course, out of the question for a sensitive area like the eyelids. On the other hand, all other skincare products from the Akno Natura range can be used.

Do you test on animals or use animal products?

No, our tests and research are carried out in-vitro, after which we evaluate and confirm the particular derma-cosmetic properties on panels made up of human volunteers and according to strict clinical and standard protocols. In addition, all our products are guaranteed 100% plant-based and free from any ingredients of animal origin.

If my spots are inflamed, can I use Akno Natura®?

Akno Natura® contains healing and bactericidal ingredients, that is true, and it is very effective, but on open wounds the product causes unpleasant stinging. We therefore advise that you not apply Akno Natura® to these parts. Allow the skin to heal before applying.

My skin is irritated, can I use Akno Natura® Complex with the loofah all the same?

No. It would be a mistake to use the loofah in this case, because Akno Natura® contains bactericides which are likely to sting and therefore discourage you. Begin by using the loofah on the soft cotton (white) side, by patting, without massaging or exfoliating. Akno Natura® should reduce the feeling of irritation, calming the sensation thereby avoiding the need for scratching. The use of the loofah is an essential component of a really effective treatment using Akno Natura®. Therefore, when the irritation subsides, you will be able to proceed with the massage using the fibre side of the loofah. By not activating “the loofah effect” at the beginning, you will undoubtedly have to wait a little longer for convincing results with your spots, but persevere and have courage!

Is there an allergy risk with Akno Natura® Complex ? Who carries out the clinical tests of Akno Natura®?

No treatment, medicinal or not, can claim “zero allergies”.  Having said that, Akno Natura® Complex does not contain any chemicals or substances of animal origin, and being an exclusively natural, organic product, the risk of an allergic reaction is extremely small. If you notice an abnormal reaction on your skin or spots, please contact us by e-mail immediately.
For its approval on the European market, Akno Natura® underwent a series of derma-clinical tests in laboratories independent of our own, and was evaluated, controlled and authorised by the AFSSAPS (French organisation for medical safety and health care products).

Akno Natura® After care

Should I use soap after the Akno Natura® treatment?

No, it is not necessary to use soap after Akno Natura® for 2 reasons:
-   The active agents in Akno Natura® cleanse the skin and acne; it is unnecessary to do anymore.
-   By using Akno Natura® with the loofah, you have exfoliated your skin, making it more sensitive. Don’t aggravate it with soap, whatever the quality.

Can I use a cream after Akno Natura® Complex?

Yes, of course, we recommend it absolutely. Moisturising is, in any case, an alleviating factor and always recommended for acne. When the skin has just been exfoliated, moisturising is even more important. Choose a light, non pore-blocking nor greasy cream to avoid clogging your skin and allowing a deeper nourishment. Have you thought about our Akno Natura Toning Cream? It works in synergy with the Akno Natura Complex.

Does the sun cure acne?

No. The sun is an enemy that initially dries spots up. Furthermore, tanning masks result in an improvement that is only temporary. In actual fact, the sun thickens your skin. Following that, sebum production is greatly increased, and the result is greater inflammation and systematic relapse! Akno Natura Toning Cream contains, along with its therapeutic characteristics, Sun Protection Factor 20 and its effect is long lasting.

When using Akno Natura® Complex, can I go out in the sun?

Yes, HOWEVER, light exfoliation with Akno Natura® leaves your skin more sensitive and fragile towards the sun. It is therefore necessary to protect it. Akno Natura Cream with its Sun Protection Factor 20 and up-to-date UV filters effectively protects you under the sun while reinforcing the work of Akno Natura Complex on your acne.
Tanning oils are to be avoided at all costs. They obstruct the pores and aggravate the lesions as a result. Caution, the sun is the natural enemy of sensitive skin and spots.

Various acne questions

Is it true that masturbation gets rid of spots?

No, acne has nothing to do with “amusing oneself” but is linked to the secretion of sexual hormones (androgens) which stimulate the activity of the sebaceous glands and lead to sebum excess. It is necessary to regulate the activity on the skin’s surface to control this excess sebum which leads to spots and acne. 

Is acne contagious?

No, although the lesions contain a small bacterium, Propionibacterium Acnes, this disease cannot be transmitted. 

Does acne prohibit taking the pill?

No, no constraint there. Some oral contraceptives can even reduce the disease. In all cases, consult your gynaecologist about your acne. Only he/she will be able to prescribe you a pill containing a progestogen that is not highly androgenic, containing a fairly high proportion of estrogens or a pill containing anti-androgenic properties, similar to Diane 35. In any case, the usage of external treatments remains complementary and advisable. Akno Natura® is completely compatible with contraceptive treatments which also happen to treat acne or spots.

Does make-up cause acne?

No, provided it is not applied too heavily and the skin is cleansed carefully each night. It is preferable to select make-up which does not block pores. Some is especially formulated for acne affected skin. Cleanse your skin before applying Akno Natura®.
After squeezing my spots and removing the white/black heads, I feel better!
Perhaps BUT you should never play with spots. You run the risk of introducing germs which could then provoke an infection (cysts) and scarring. So no spot squeezing in front of the mirror! Treat the surface of your skin with Akno Natura® and let the spots be absorbed by its dual disinfectant and healing effects. 

Do you think stress is responsible for my acne?

Perhaps. Recent studies in the United States have demonstrated a link between stress levels and the severity of acne. Our advice, remain calm and zen!

Other than hormones, what is the most aggravating acne factor?

The most important factor would be the thickness of the skin. If it is possible to control the bacteria on the skin surface, the bacteria underneath the skin is well sheltered, and recovers very rapidly from the attacks. One of the advantages of Akno Natura® is the fact that we are combining its active ingredients with a light peeling effect on the skin surface using the loofah sponge, which enables better penetration and careful thinning of the skin (surface layer).  How does my diet play a part?

In spite of suspicions with chocolate or preserved meats, no link with acne has been found. Very recently, several studies converged and demonstrated for example a link between spots and industrially processed foods or refined cereals (white bread or rice for example). Therefore, think about choosing your foods amongst more natural products and healthy foods which will prevent zinc deficiencies for example? (See our tips and advice on food).

Can alcohol in perfumes cause acne?

Yes, as well as the prolonged use of creams or lotions containing alcohol. Spray your clothing rather than your skin! Akno Natura® is guaranteed alcohol and perfume free. It is a organic and natural alternative to chemical treatments.